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Symptom
When the website is opened, the server displays an "Internal Server Error". You use a .htaccess file with instructions such as "Options All" or "Options + FollowSymLinks" or similar. In the error log of the web server you see an entry similar
[core:alert] [pid 71745:tid 139842832771936] [client
Cause
For security reasons, the option "FollowSymLinks" in the web server is switched off. This is done by a configuration block
Therefore, some other options are also not available. In normal operating situations further settings are not needed.
Solution
If you want to use "Options +FollowSymLinks", please follow the instructions in the related FAQ article listed below. The directive can easily be replaced by +SymLinksIfOwnerMatch to make it work.
If you need another web server option that you cannot use with .htaccess because of the security settings, please contact Bitpalace support.
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